Last reviewed 26 August 2026
The first payment option at our checkout is “Pay by bank (instant)”. If you have not used open banking payment before, a fair reaction is: what is this, who regulates it, and what happens if something goes wrong? This page answers all three — including the third one honestly, because bank payments and card payments carry different protections and a supplier who glosses over that is telling you something about itself.
What happens when you pay
At the checkout you choose your bank from the list, your own banking app opens, you approve the payment with Face ID, fingerprint or passcode, and the money moves instantly over the UK’s Faster Payments network — the industry body’s own description of the flow. Two properties matter. No card numbers are shared or stored: there is no card to skim, leak or re-bill, and nothing about the payment lives on our servers. And the approval happens inside your own banking app under the strong-customer-authentication rules of the Payment Services Regulations 2017 — the same regime that governs your online banking itself. The payment details are pre-filled by the regulated provider, so the money can only go to the account shown: ours, in the name of NovoVita Health Ltd — the same name you can check at Companies House.
Who is regulated here
The checkout integration is provided by Wallid, and the regulated payment institution behind it is Yapily Connect Ltd — authorised by the Financial Conduct Authority as a payment institution, Financial Services Register number 827001, with permission to provide payment initiation services (we checked the register entry before writing this page, and you can too). A structural point worth knowing: the payment initiator does not at any time receive, hold, or transmit funds
— your money moves directly from your bank account to our company account, with no intermediary balance for it to get stuck in.
How normal this is
Open banking payment stopped being exotic some time ago. The industry body’s June 2026 monitor reports more than 19 million active user connections and over 40 million payments every month in the UK
, and its fraud data makes an unusual claim for a payment method — that it runs cleaner than the industry: during 2025, around one in 6,000 Open Banking payments were fraudulent compared with around one in 2,500 payments across the wider payments industry
(their figures, from provider-reported data). HMRC itself takes open banking payments for tax bills.
The honest protections picture
Here is the part most merchants skip. A bank transfer is not a card payment, and three protections you may associate with online shopping work differently:
Section 75 does not apply. It is a credit-card protection — the Consumer Credit Act makes the card issuer jointly liable for a supplier’s breach on purchases over £100 — and it attaches to credit agreements only. No bank transfer of any kind carries it.
There is no chargeback. Chargeback is a card-scheme rule, not a law; a Faster Payments transfer has no equivalent reversal mechanism.
The fraud-reimbursement rules cover fraud — not disputes. Since 7 October 2024, UK banks must reimburse victims of authorised-push-payment fraud on Faster Payments up to £85,000 per claim. But the regulator’s own guidance draws the line that matters here: where a consumer has paid a legitimate supplier(s) for goods or services and has not received them and/or they are defective in some way, and there is no indication of an intent to defraud
, that is a civil dispute, not a reimbursable scam — non-receipt of goods or services does not on its own indicate that an APP scam has taken place
.
What follows from that is the real security model of bank payment: the protection is your counterparty, not the rail. Which is why every claim about us is built to be checkable before you pay — registered company, ICO registration, published support hours, an account name that matches the company — and why we published a checklist for verifying any supplier in this market, ourselves included. On refunds, our process is plain: a refund is a bank transfer back from the company account to yours, recorded against your order — we state that rather than implying some card-style mechanism stands behind it.
Why not cards?
Honesty again: card processing is scarce across the whole research-chemical category, for every supplier. The card schemes place pharmacy-adjacent and research-chemical merchants in their highest-risk classes, and acquirers are required to apply controls most will not extend to this market — which is why the UK’s established research-peptide suppliers run on bank payment, and why a card checkout on such a site deserves a second look rather than automatic trust. We offer instant open-banking payment as the primary rail and a manual bank transfer for anyone who prefers to type the details themselves; both arrive in the same named company account.
What this article does not settle
Payment regulation moves — the reimbursement rules were new in October 2024 — so the linked documents are the authority. Nothing here is financial advice, and nothing on this site is supplied for human or veterinary use; everything is for laboratory research only.
Sources
- Open Banking Limited, Pay by Bank — the payment flow and its properties; Payments Fraud Monitor, June 2026 — the adoption and fraud figures quoted.
- FCA, Financial Services Register: Yapily Connect Ltd, FRN 827001; Strong customer authentication; Yapily Connect, end-user terms; Wallid, terms and conditions.
- Consumer Credit Act 1974, section 75.
- Payment Systems Regulator, PS24/7: the £85,000 maximum reimbursement and Supporting the identification of APP scams and civil disputes (September 2024) — the fraud-versus-civil-dispute boundary quoted above.
- Visa, Payment Facilitator and Marketplace Risk Guide — the high-risk merchant-category framework.